FAQs
Have a burning question? Let us help you here...
ONLINE: To place an online order via this website, simply click 'FOOD MENU' at the top and then navigate to your Category and product of choice. Click ADD TO CART then follow the instructions to check-out. You will be able to choose your delivery method at check-out, plus payment method (Bank Transfer, Credit Card, or Instant EFT).
EMAIL or PHONE: Western Cape: hello@goodnessgracious.co.za or call 063 224 8445.
Gauteng: jhbonline@goodnessgracious.co.za 061 719 2483
IN STORE: Pop in and browse the freezer stock at our store in Somerset West.
Yes, we offer online ordering and delivery in Greater Johannesburg, Pretoria and surrounds.
Contact details: jhbonline@goodnessgracious.co.za or call: 061 719 2483
Goodness Gracious delivers within the Western Cape (locally within a 60km radius of Somerset West HQ, as well as up the West Coast to Velddrif and along the Garden Route to Plettenberg Bay), plus the Johannesburg and Pretoria areas of South Africa.
NB. Delivery to some rural areas, and areas outside of Greater Cape Town, Johannesburg and Pretoria may be subject to an additional courier fee.
Currently we deliver within the Western Cape and Gauteng regions of South Africa as per the rates below. Our meals our frozen therefore need to be delivered the same day or for further afield, in specially prepared polystyrene containers using a long-lasting ice product.
- Local delivery (Greater Cape Town and Winelands) - for all areas within a 60km radius of our Somerset West HQ: R100 or free over R1250
- W. Cape (outside of CPT area) for all areas within the W Cape that fall outside of the above Local delivery area: R150 or free over R2500
- Gauteng: R100 or Free over R1250
NB. Delivery to some very rural, outlying areas may be subject to an additional courier fee.
Collection in store (Somerset West) is FREE.
We aim to dispatch orders within 24 hrs of receiving payment and you should then receive it within 48-72 hours after you have placed it (weekends and public holidays excluded), and sometimes sooner.
If you need something urgently either pop in to the stores or send a special request via email to hello@goodnessgracious.co.za
Yes, you can elect to collect your online order in Somerset West, Cape Town only, no collection available in Gauteng.
Somerset West : Unit 4 & 5, 4 Lourensford Rd, Somerset West
Open Monday - Thursday 8.30am-5:00pm, Fridays 8:30am-4:00pm and Saturdays 9:00am-1:00pm.
We accept Visa, Mastercard, Masterpass, and Instant EFT. You can also do a direct bank transfer (EFT).
For Direct Payments, here are Goodness Gracious' bank details:
Standard Bank Helderberg
Branch code 033012
Account number 072376848
Please send POP with your order ref number to hello@goodnessgracious.co.za
Yes we do.
- Click on GIFT CARDS in the Gifting menu
- Choose your gift card denomination
- Add to cart and pay
- We will then email you your Gift Card with unique code, which you can then print or email on to the recipient.
Gift Cards are generally valid for 3 years, as per law set out by the Consumer Protection Act.
All 3 sizes of aluminium dish are oven, airfryer and microwave proof
The aluminium dishes on the S, M and L sizes are both recyclable (not the cling wrap)
The paper bags or boxes that you receive your order in are both recyclable.
Our sauces and soup pouches are not suitable for microwave heating.
We source mainly from local suppliers and farms.
All meat, dairy and eggs are free range, organic and Halaal certified, and all veggies and herbs are fresh.
Yes, as of 1st Jan 2021, all of our meals are now Halaal certified by the Muslim Judicial Council (SA) [certification number 5547]